{"id":17231,"date":"2025-11-26T11:50:07","date_gmt":"2025-11-26T10:50:07","guid":{"rendered":"https:\/\/z-aeschiried.ch\/?page_id=17231"},"modified":"2026-04-25T10:32:54","modified_gmt":"2026-04-25T08:32:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/z-aeschiried.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column width=”6\/12″]

<\/div>

FAQ's Everything You (Might) Want to Know<\/h2> [\/vc_column][vc_column width=”3\/12″]
<\/div>[vc_column_text el_class=”nd_options_text_align_center_responsive”]<\/p>\n

Do you have any further questions?<\/h3>\n

 <\/p>\n

We are happy to assist you by phone or email<\/a>.[\/vc_column_text]

<\/div>[\/vc_column][\/vc_row][vc_row][vc_column]
<\/div>[vc_column_text]<\/p>\n

Is there a restaurant in the house?<\/span><\/b><\/h2>\n

 <\/p>\n

Breakfast is included with every overnight stay.<\/span><\/p>\n

For dinner, you can order our Z Nacht-Chischtli (Bernese German for \u00abdinner box\u00bb) \u2013 a freshly prepared meal served in Weck jars and presented in a wooden box.<\/span><\/p>\n

Choose from various hot dishes, soups, salads, and desserts, and place your order online or with the breakfast staff by 10:00 a.m. for the same day.<\/span><\/p>\n

 <\/p>\n

For Groups we also offer lunch and dinner options.<\/span><\/p>\n

Additionally, there are several restaurants in the surrounding area.<\/span><\/p>\n

Good to know: Drinks & snacks are available all day for self-service.<\/span>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

Can I cook for myself?<\/span><\/b><\/h2>\n

 <\/p>\n

No \u2013 here you also enjoy a break from cooking and doing the dishes. We take care of that for you.<\/span>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

Which payment methods are accepted?<\/span><\/b><\/h2>\n

 <\/p>\n

Credit card or PayPal.<\/span><\/p>\n

For group bookings, bank transfer is also possible.<\/span><\/p>\n

For snacks and drinks at the kiosk, you can pay with Twint or cash (CHF).<\/span>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

What are the check-in and check-out times?<\/span><\/b><\/h2>\n

 <\/p>\n

Check-in from 4:00 p.m., check-out until 11:00 a.m.\u00a0<\/strong><\/p>\n

An earlier check-in is possible if the room is ready, but this can only be confirmed on the day of arrival.<\/span><\/p>\n

You are welcome to store your luggage in the storage room at any time and already enjoy the terrace or lounge areas.<\/span>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

How do I reach the Auszeit-Hotel Z Aeschiried by car?<\/span><\/b><\/h2>\n

 <\/p>\n

From the Spiez motorway exit, follow the signs toward Aeschi \/ Aeschiried.<\/span><\/p>\n

In Aeschi, drive straight through the roundabout and continue uphill to Aeschiried.<\/span><\/p>\n

After about 5 minutes you\u2019ll see the Restaurant Chemih\u00fctte on the left, and shortly after that the Aeschiried school building, also on the left.<\/span><\/p>\n

A large parking area is located to the right. Turn slightly left off the main road into <\/span>Allmig\u00e4ssli<\/span><\/b>.<\/span><\/p>\n

The road climbs steeply for around 800 m (up to 17% incline), but it is paved and easy to drive.<\/span><\/p>\n

Follow the road past all houses until a sharp left turn.<\/span><\/p>\n

Continue straight ahead (do\u00a0<\/span>not<\/span><\/i>\u00a0turn right!) \u2013 shortly after, you will see the Auszeit-Hotel Z Aeschiried in front of you.<\/span><\/p>\n

 <\/p>\n

\u27a1\ufe0f\u00a0<\/span>For campers & large vehicles: max. width 2.10 m, max. height 2.45 m.<\/span><\/p>\n

\ud83c\udfa5<\/span> A video showing the way from the Aeschiried school can be found here.<\/span><\/a>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

How do I get there by public transport?<\/span><\/b><\/h2>\n

 <\/p>\n

Take the train to Spiez and then the PostBus No. 61 to \u201cAeschiried, Schulhaus\u201d.<\/span><\/p>\n

The ride takes about 20 minutes. From the bus stop, a 15-minute uphill walk leads to the hotel \u2013 a \u201csmall walk with fresh mountain air,\u201d sporty or meditative depending on your luggage.<\/span><\/p>\n

Good to know:<\/span><\/p>\n

The last bus leaves Spiez at 19:36.<\/span><\/p>\n

 <\/p>\n

\u27a1\ufe0f<\/span> You can find the exact bus departure times here.<\/span>\u00a0<\/a><\/p>\n

 <\/p>\n

\ud83d\ude95<\/span>\u00a0If you arrive later or have heavy luggage, a taxi is recommended (approx. CHF 40\u201350).<\/span><\/p>\n

 <\/p>\n

\ud83c\udfa5<\/span> A video showing the way from the bus stop can be found here.<\/span><\/a>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

Is parking available?<\/span><\/b><\/h2>\n

 <\/p>\n

Yes \u2013 behind the house, free parking spaces are available for hotel guests.<\/span><\/p>\n

You are welcome to stop briefly at the entrance to unload your luggage.<\/span><\/p>\n

Please move your car right afterward \u2013 the next guests and delivery drivers will appreciate it.<\/span>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

How can I reach the hotel?<\/span><\/b><\/h2>\n

 <\/p>\n

You can reach us daily from 9:00 a.m. to 6:00 p.m. by phone or email:<\/span><\/p>\n

 <\/p>\n

\ud83d\udcde<\/span>\u00a0+41 (0)79 292 30 00<\/span><\/p>\n

 <\/p>\n

\u2709\ufe0f<\/span>\u00a0hallo@z-aeschiried.ch<\/a><\/span><\/p>\n

 <\/p>\n

As a small team, we do not staff a permanent reception. We multitask and are sometimes working in the background \u2013 but feel free to call or email us. We look forward to hearing from you!<\/span>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

How does the self-check-in work?<\/span><\/b><\/h2>\n

 <\/p>\n

    \n
  1. Open the main entrance \u2013 using the code we send you by email 7 days before arrival.<\/span><\/li>\n
  2. Find your key:<\/span>\n
      \n
    • \ud83d\udd11\u00a0<\/span>Rooms 30\u201345:<\/span><\/i>\u00a0Key boxes are opposite the entrance, to the left of the info wall. Enter your individual room code and open the box from top to bottom.<\/span><\/li>\n
    • \ud83d\udd11\u00a0<\/span>Rooms 1\u201314:<\/span><\/i>\u00a0The key rack is to the right of the info wall.<\/span><\/li>\n<\/ul>\n<\/li>\n
    • Go to your room, following the arrows in the house. Unlock, unload, take off your shoes, arrive.<\/span><\/li>\n<\/ol>\n

      [\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

      What if I arrive late or need help?<\/span><\/b><\/h2>\n

       <\/p>\n

      We are reachable by phone daily until 6:00 p.m.<\/span><\/p>\n

      If you are unsure about the self-check-in or not certain you have received all information, please contact us\u00a0<\/span>before<\/span><\/i>\u00a0your arrival.\u00a0<\/span><\/p>\n

       <\/p>\n

      To respect the night’s rest of other guests, please walk quietly in the hallways when arriving in the evening.<\/span><\/p>\n

      If possible, please plan to arrive by 10:00 p.m. <\/span><\/p>\n

      Your neighbours \u2013 and your own rest \u2013 will thank you.<\/span>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

      What are the cancellation conditions?<\/span><\/b><\/h2>\n

       <\/p>\n

      Cancellation conditions depend on the booking platform and the selected rate. They are displayed during the booking process or in your guest account.<\/span>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

      When is breakfast?<\/span><\/b><\/h2>\n

       <\/p>\n

      Daily from 8:00\u201310:00 a.m<\/strong>.<\/span><\/p>\n

      Enjoy a selection of homemade and regional products.<\/span><\/p>\n

      Breakfast is included for all hotel guests.<\/span>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

      What is the Z Nacht-Chischtli (bernese german for \u00abdinner box\u00bb) ?<\/span><\/b><\/h2>\n

       <\/p>\n

      A pre-ordered dinner served in a wooden box (Chischtli).<\/span><\/p>\n

      Choose from various hot dishes, soups, salads, and desserts, and place your order via the website or with the breakfast staff by 10:00 a.m. for the same day.<\/span><\/p>\n

       <\/p>\n

      The Z Nacht Chischtli is ready for you at 6:30 p.m. in the Z Reschti (bernese german for rerestaurant), where you can enjoy it in a cosy atmosphere.<\/span><\/p>\n

      The dishes are served in Weck jars and stay warm until around 7:00 p.m.<\/span><\/p>\n

      Simply come and enjoy.<\/span>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

      Is a mid-stay cleaning available?<\/span><\/b><\/h2>\n

       <\/p>\n

      By default, we only clean after your stay \u2013 and you benefit from a reduced price starting from your second night.<\/span><\/p>\n

      A mid-stay cleaning can be added for CHF 19.\u2013 if desired.<\/span><\/p>\n

       <\/p>\n

      For stays of 4 nights or longer, we automatically change your towels halfway through your stay.<\/span><\/p>\n

      Less cleaning. Less disturbance. Less to pay.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

      [vc_row][vc_column width=”6\/12″][\/vc_column][vc_column width=”3\/12″][vc_column_text el_class=”nd_options_text_align_center_responsive”] Do you have any further questions?   We are happy to assist you by phone or email.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] Is there a restaurant in the house?   Breakfast […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-17231","page","type-page","status-publish","hentry"],"yoast_head":"\nH\u00e4ufige Fragen (FAQ)<\/title>\n<meta name=\"description\" content=\"FAQ - 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